How Can We Help?


How do I contact Support?

You can send us an email at

To get in touch with us via the Portal page, click Help in the bottom left corner of the page:

From there, you can search our knowledge base for articles that could answer your question:

If you need more help, you can click to leave us a message which will allow you to provide your email address and a description of how we can help.

Our hours of operation can be found here.


Bonfire Support Hours: Monday - Friday 8:00am - 8:00pm EST