What are your hours of operation? How do I contact you?

Bonfire's Support Team is available from 8am to 7pm ET Monday to Friday, excluding statutory holidays. On holidays that are not statutory in both Canada and the US, we operate with a skeleton staff - we're still available to help you, but we might not be as quick as we usually are!

To get in contact with us, you can call 1-800-354-8010 extension 2, or send us an email at [email protected] 

If you need assistance after hours, our AnswerBot can assist by directing you to relevant articles on our Help Centre. If your question wasn't answered using resources on our Help Centre, someone will get in touch with the following business day.


If you have any questions, please contact [email protected].

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