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Why do I see "The file could not be accessed" when I try to open an Excel file?

Problem

Opening a Questionnaire or BidTable excel sheet outside of Bonfire prompts the user with an error message from Microsoft Excel:

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Cause

This is often caused by a long file name and may present further issue if saved as a compressed filed (if you're downloading "all files" as a .zip). 

Solution(s)

Option 1: If the file presents as a "read only" document, click on "File", "Save As", and give your file a new name before hitting "Save". Save preferably in a different location so that there is no confusion between files and delete the original file. 

Option 2: Rename the saved file to a shorter filename prior to saving it.

 

 

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