Problem
Reviewers have advised that they can see the Vendors' submissions, however, when they are trying to go into their Scorecard, the following message appears:
Cause
You have mapped the correct Requested Information to your Reviewer, however, you have not yet created or mapped the Criteria.
Solution
- Check into the Criteria section and see if the information is there or if you need to create it.
- If the Criteria is there, then simply map it to their Evaluation Group by going into the Manage Section:
- To learn more about creating Criteria, see Criteria Types
- Once you have created/mapped the correct Criteria to your Evaluation group, you will be able to see it under your Evaluation Groups:
Your reviewers will now be able to score their section!
More info on How to: Set up Criteria and Map Criteria to Evaluation Groups for Scoring
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