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Why does a "file type" error appear when I try to upload my document?

Problem

You are trying to upload a document into your Submission, however, a "File type not allowed" message appears.

Cause

The format of the document you are trying to upload is different from the one being requested.

Solution

Try converting your document to the file type requested and submitting that. You will be able to know which format is being asked for next to the File Type field in each slot:

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