How Can We Help?

Follow

How do I allow Vendors to send me attachments through Opportunity Q&A?

If you require Vendors to send you additional documentation, and you choose to do it through Messages as an attachment, you'll need to enable attachments for a message thread in order to allow Vendors to send you documentation.

To do so, please follow the below instructions:

1. From the Messages Tab, click on Opportunity Q&A

2. Either locate the message thread where you would like to enable attachments or click on Start an Opportunity Q&A to start a new thread. 

2a. If you are starting a new Opportunity Q&A thread, you'll need to select a Recipient and add a subject line.

3. Click on the toggle next to "Vendor Attachments"

If this is a new thread, you'll need to complete the form and send a message to get the thread started. If it is an existing thread, you will be prompted to confirm whether or not you would like to enable attachments for the thread. 

 

Bonfire Support Hours: Monday - Friday 8:00am - 8:00pm EST

Call Bonfire Support: 1-800-354-8010 ext 2