Which domains and email addresses should be whitelisted in order to access Bonfire from my secure institution?

Depending on how tight your network's security settings are, you may receive a message stating that your firewall has blocked access to Bonfire.

As long as you've whitelisted Bonfire's domains (***.bonfirehub.com in the US or ***.bonfirehub.ca in Canada), Amazon/AWS (https://aws.amazon.com/), and our ticketing system Zendesk (https://bonfirehub.zendesk.com), you should be able to access all of Bonfire without any interference.

NOTE: As we do not have a central procurement portal, the wildcard domains above (.bonfirehub.com and .bonfirehub.ca) will be the best web addresses to whitelist in order to ensure complete access to all of Bonfire's purchasing organizations.

We also suggest whitelisting the following email addresses: support@gobonfire.com, No-Reply@GoBonfire.com and pm_bounces@pmbounces.gobonfire.com. This will ensure that you receive both responses to support tickets as well as critical system-generated emails (i.e., account confirmations, submission receipts, etc.)

How Can We Help?

NOTE: As we do not have a central procurement portal, the wildcard domains above (***.bonfirehub.com and ***.bonfirehub.ca) will be the best web addresses to whitelist in order to ensure complete access to all of Bonfire's purchasing organizations.

NOTE: As we do not have a central procurement portal, the wildcard domains above (.bonfirehub.com and .bonfirehub.ca) will be the best web addresses to whitelist in order to ensure complete access to all of Bonfire's purchasing organizations.