Registration
- Vendor Registration and Submission
- Why can't I save my Vendor Details during Registration?
- Vendor Registration
- Which domains and email addresses should be whitelisted in order to access Bonfire from my secure institution?
- How do I confirm my account?
- What is a DUNS number and how do I get one?
Settings
- Quick Guide to Commodity Codes for Vendors
- How do I update the documents on my vendor profile after registration?
- How do I reset my password?
- Can I add a second email address to my vendor profile?
- How do I change my email address (for Vendors)?
- Account Settings Overview (for Vendors)
Opportunity Notifications
- How do I add or delete Commodity Codes on my Vendor Record?
- How do I Subscribe for Opportunity Notifications?
- How often should I be receiving Opportunity Notification emails?
- I received an email with opportunities to quote, why do they not show up under My Opportunities?
- Can I get notified about Bid Opportunities?
Opportunity Access
- How can I view an opportunity that I was invited to?
- Am I able to access the bid invitation with another email?
- What do I do if my account is disabled?
- Why can't I access the opportunity documents without registering?
- Why can't I see a Download button for the files associated with the opportunity?
- How do I access an opportunity that my colleague can view?
Communications
- How do I Unsubscribe from Public Notices?
- How do I contact the Project Owner?
- How do I receive bid notifications only in my area/region?
- How do I unsubscribe from Bonfire Opportunity Notifications?
- Why am I not receiving emails?
- How do I send an Attachment as a Vendor?
Creating Submissions
- How do I find my submission confirmation?
- How do I withdraw my submission?
- Creating and Uploading a Submission (for Vendors)
- How do I fill out a Questionnaire template?
- How do I fill out a BidTable template?
- What is the Maximum File Size I can upload?
Troubleshooting Submissions
- I missed the Project's deadline, can I still submit?
- Can I revise my submission?
- Why do I need a password to fill out BidTables and Questionnaires?
- Can a Project Owner sign an Intent to Bid (ITB) for a supplier after the ITB deadline?
- Why do I see "The file could not be accessed" when I try to open an Excel file?
- I can't upload my file because of the format; why?
Finding Award Information
- Where can Vendors view the Award for an Invite Only Project?
- Where can I find Projects that have already closed?
- How do I see projects that I've started to submit to and projects I've submitted to in the past?
- How do I view my previous submissions?
- How do I view the results for a bid or Award Notice?